What our Clients have to say!
Belinda and myself would like to pass on our thanks to all the team at Ross Squire Homes.
From the moment we stepped foot in the display home to today when we were notified that everything is settled, it has been a pleasure.
Every step of the process was meticulously well organised; there wasn’t one thing I could complain about. The quality of workmanship is very high and the backup in the office from Pauline and Jackie has been great.
Peter was very helpful during the quotation stage and Geoff has been great throughout the duration of the build. Please pass on my sincere thanks for these guys. We will definitely recommend Ross Squire Homes to anyone who asks.
We enjoyed the sales and design phase, no surprises and straight forward. Designing, collaborating with Adam was a lot of fun as he listened to our concerns and addressed them.
The construction was above excellent, quality of fit and detailed attention by all tradesmen was so refreshing.
It’s a well-honed process by a company that has been around a while and does not mess around.
Supervisor was picky, but he need not have been as all tradesmen were up to the job. Felt we were in good hands all along.
Having just completed handover of your home built to lock up stage, I wish to convey my appreciation to yourself and your staff on the excellent product and services supplied.
As you may or may not be aware, this is the fifth time that I, or one of my companies, have used your products to build a home. Due to the quality of the previous dwellings, we did not “shop around” and came straight to your company for this home. On the previous occasions, and due to the remoteness of some of the locations, I have purchased the homes as kits and either erected them myself, or subcontracted out the erection myself. This is the first time that I have used your company’s services to erect the structure.
From the time of delivery of the lock up kit, through to completion of the construction of the home to lock up stage, I have been extremely satisfied with the professionalism displayed by your contractors and staff as well as the overall quality of the product.
The weather “being on our side”, giving an earlier opportunity for construction to commence, and the fact that construction did in fact commence earlier than the expected date was also a great bonus to us.
We are now looking forward to using the completion kit to complete the interior of the home to our requirements and having a good many years living in this home.
During construction of the dwelling, we have received many compliments from people on the design of the home and its pleasant architectural appearance. Whilst we had fairly set ideas on what we wanted in this home, much of the design and appearance ideas were decided with significant input from your staff. Many of these compliments have come from respected people with experience in the real estate industry.
Please convey our thanks to all involved.
My wife and I took possession of our Ross Squire built retirement home. The journey for us has been a long one. As we near my retirement from a 30+ year career with one organisation which has taken up to all states and territories in Australia and to overseas locations, we gave great consideration to where we would eventually settle and after significant debate, decided upon returning to our home state in the west.
Thus, with great care, we selected both the location for the site of our house and a builder we hoped could bring our dream to life. After selecting Ross Squire as that builder, we spent much time going through the process of plans and selection of fittings. We selected Ross Squire through reputation from word of mouth from others who had built with you, and because of the range of plans you have. From the start, your staff and their engagement with us was terrific – during this initial stage, it was all communication with us throughout the whole build phase was outstanding. I cannot find the right words to describe what an outstanding building supervisor and bloke Brett Gibbins is. All along the way, he kept us abreast of progress and called to seek clarification if something did not seem right. It is individuals like Brett who make reputations for companies and we are most grateful for his professionalism and ready acceptance that he had our dream in his hands.
Given the distance between Canberra and Toodyay, I engaged a civil engineer to formally inspect the construction stages at several points along the way. The reports I received are testament to the quality of the Ross Squire product and all we experienced was keeping with that we had heard via word of mouth. Many thanks for your support and the outstanding quality of the whole team. Well done Ross Squire homes for making our dream come true.
As we come to the end of our build and close to key handover, we wanted to take this opportunity to express our pure delight and high level of satisfaction we have dealing with every member of staff at Ross Squire.
All your staff are to be commended on their high level of professionalism and high standard of customer service. From the start when we first met Adam, to the very end dealing with Brett, we are extremely happy with all the contractors that have been part of our build.
At the beginning of the build, I had to return to the UK for personal reasons, shortly afterwards John followed. Having so much confidence in your company made a very difficult time much easier not having to be worried or concerned about our build. Their strong work ethic and high standards made a real difference to us.
Brett has consistently provided us with faultless service throughout the process keeping us informed of progress and ensuring high standards are maintained. Neighbours have also commented on your professionalism and loved the singing from I believe, the gyprock guys!
The quality of your product and staff are excellent and second to none. We cannot express enough how impressed we are with Ross Squire and will have no hesitation in recommending you in the future. I hope you pass on our thanks to all that have been involved with our build, it has been a fantastic journey seeing our home take shape and any questions answered in a knowledgeable and professional way.
Once again, a big thank you and round of applause to all the staff at Ross Squire Homes.
I am very pleased to provide observations as to my always pleasant and rewarding experiences over a long period of dealings with Ross Squire Homes.
Having had them build 3 separate houses for me and assist with the design and planning of some others still to come, I can state categorically that every aspect of their service and solicitous attention to detail and to the needs of the customer have been of the highest quality.
Their designs which have given me extremely good value for money are great as is their variation of them to the specific wishes of the client.
From concept to completion without exception I have never had reason for complaint and in every case have ended with a quality result which measured up to the result which I had aspired to achieve.
I have no doubt that any budding home owner deciding to build with a Ross Squire Home from their incredibly extensive range will end up with the same satisfying experience.
I just want to take this chance to thank everyone involved for the work they have done. You ladies in the office were always so obliging whenever I asked for help and nothing was too much trouble.
Thanks Peter for helping us design the homes and guide us through the planning and approval maze. Thanks also for your patience as we made numerous changes.
Thanks Geoff, your teams of tradies were without exception outstanding. We watched closely over the last few months and were very impressed with the standard of the work. The teams were also very polite and obliging. We have thanked all of them personally along the way but would like to acknowledge them all again including Sue who has cleaned the houses ready for handover.
We have had such a positive experience building these homes and we will be telling everyone how impressed and happy we are. Thank you all again !
Bob & Sue, Barry & Naomi.
We were so thrilled that every design change and adjustment we sought was met with enthusiasm and readily accommodated. Adam was so helpful in designing a house to meet our needs and budget.
The construction was timely and professional. The tradesmen willingly undertook the changes and particular needs for our ‘one-off’ design and recommended minor alterations as the build was underway.
We were extremely satisfied with the build process and delighted with the outcome; a practical and lovely home.
Just an email to say thanks more than a lot for building my house. It's currently being painted, carpets in next Thursday.
Now begins 30+ year struggle with landscaping in clay soils.
The house looks and is fantastic. Thanks for answering all repeated and possibly unnecessary questions. The whole process was very smooth and hassle free. (Although watching the scaffold truck driver try to get his truck out of the bush at bottom of the block was pretty interesting)
Id be more than happy to recommend RSH to anyone.
Just wanted to take the opportunity to say thank you for all your help and kindness throughout the building of my house. The people at Ross Squire were helpful, pleasant and made a difficult situation bearable. You all went above and beyond your job description and I want you all to know that it didn’t go unnoticed and I appreciated it very much.
Many, many thanks.
We would like to say a very big thank you to everybody involved in the building of our home, starting with Wayne Beal, yourself, the office staff, sub-contractors, workers and delivery men. We were shown nothing but courtesy and kindness at all times. Bryan Sheridan must also be thanked for this. Like the others, he made everything so easy for us.
Various people told us we would be tearing our hair out by the time the house was finished as we would have lots of problems along the way. From beginning to end everything went so smoothly and we were never kept waiting for the next stage to begin. The various workers always spoke well of Ross Squire Homes and when this happens, it is high recommendation indeed and gives the client more confidence in whom they are dealing with. When anybody mentions they are thinking of building, we tell them to talk with Ross Squire Homes.
Once again, thank you all for your caring nature and if any of you come to Maryville Downs, please call in as we would be happy to see you.
We would like to take the opportunity to thank Wayne, Brett and the trades people of Ross Squire Homes involved in the building to lock up of our new home at Waterview Bouvard, Mandurah.
We had visited your display in Armadale several years ago, speaking with Wayne at the time. His laid back manner and nothing is too much trouble attitude, which did not cease once the contract was signed, was refreshing. The only regret we have is that we did not sign with Wayne then and there, as we have had numerous problems since that time with different builders.
We found Brett very co-operative and helpful whenever he phoned, explaining the different stages of the building process as required and always with positive outcomes.
We would like to compliment Ross Squire Homes on their approach, professionalism, integrity and honesty. You obviously have a winning team.
Hope to build with you again in the very near future as we are delighted with our new home and we are more than happy to refer Ross Squire Homes as the preferred builder.